Front Desk Receptionist Bilingual (English/Spanish)

Job Titel – Front Desk Receptionist Bilingual (English/Spanish) 

Location: Georgia, Georgia

We are seeking a bilingual (English/Spanish) Front Desk Receptionist to join our busy Surgery Center. This role is responsible for providing exceptional customer service while managing both patient interactions and administrative tasks in a fast-paced clinical setting. As the first and last point of contact for patients, the ideal candidate must have a warm, approachable demeanor and a strong commitment to professionalism. This is an onsite position with occasional travel between clinic locations as needed—remote work is not available.

Key Responsibilities:

• Greet and assist patients both in person and over the phone, ensuring a welcoming experience.
• Communicate effectively with English- and Spanish-speaking patients.
• Manage and respond to emails in a timely manner.
• Enter and maintain patient information accurately in EMR and other clinical systems.
• Schedule patient appointments and provide updates on wait times or provider schedule changes.
• Perform general receptionist and clerical duties.
• Ensure accuracy in all data entry and record-keeping.
• Coordinate patient transportation as needed.

Qualifications:

Required:

• Bilingual (English/Spanish) – ability to communicate fluently in both languages.
• 1–2 years of experience in a medical front desk or similar administrative role.

Preferred:

• Experience working with medical systems and EMR platforms.